We are looking for a Senior Customer Success Manager to ensure Cognigy’s customers feel supported and guided through their journey with implementing Cognigy’s products. The role requires extensive experience with enterprise software solutions and excellent communication skills to articulate complex solutions clearly to customers.
Requirements
- At least 5 years of experience in the software industry as a Customer Success Manager
- CCaaS, AI or conversational AI a MUST
- Deep understanding of strategic business value in the software industry
- Exceptional communication skills
- Analytical and structured approach to problem-solving
- Openness to travel up to 20% of the time within the USA
- Robust understanding of business and IT processes
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and development
- Collaborative and fast-paced work environment
- Endless internal career opportunities
Follow us on social media