We are seeking a dedicated and customer-focused Account Manager to join our Sales Department at Ninja. The ideal candidate possesses strong communication skills, attention to detail, and a proactive approach to account management.
Requirements
- Serve as the primary point of contact for existing partner restaurants, building and nurturing relationships to ensure satisfaction and retention.
- Conduct regular check-ins with partners to review performance, address concerns, and explore growth opportunities.
- Provide ongoing support and assistance to partners, addressing inquiries and resolving issues in a timely manner.
- Collaborate with internal teams, including Sales Acquisition and Operations, to facilitate partner onboarding and transition.
- Monitor partner performance metrics and KPIs, identifying areas for improvement and implementing action plans as needed.
- Coordinate marketing initiatives and promotional campaigns with partners to drive engagement and sales.
- Cross-selling NCR products and monitor ROI for partners.
- Maintain accurate records of partner interactions, communications, and performance using CRM software.
- Stay informed about industry trends, market developments, and competitor activities to provide strategic insights and recommendations to partners.
Benefits
- Competitive salary
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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