We are seeking an experienced Key Account Manager to join our sales Department. This role focuses on managing strategic and high-value clients, building long-term partnerships, and driving sustainable business growth.
Requirements
- Manage and maintain relationships with key and strategic accounts
- Develop and implement account plans to drive growth and retention
- Identify opportunities to upsell and cross-sell products or services
- Act as the main point of contact for key clients and handle escalations
- Monitor account performance and prepare regular reports
- Negotiate contracts and agreements with key clients
- Collaborate with internal teams to ensure client satisfaction and service excellence
- Analyze market trends and client needs to support business strategy
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