Customer Success Lead

Nitra is looking for a Customer Success Lead with 6+ years of experience to lead a small team of CSMs and manage the post-sale lifecycle for their medical practice vertical. The company operates with a hybrid work policy and offers equity, competitive salary, health care, retirement benefits, and commission.

Requirements

  • 6+ years of Customer Success or Account Management experience
  • Proven managerial experience leading and developing high-performing teams
  • BA degree or equivalent practice experience
  • Direct experience in customer success leadership, account management, or similar go-to-market positions
  • Background in B2B service, with experience in a highly regulated industry and a passion to help small to medium sized medical businesses succeed
  • Experience working in a fast-paced environment and/or a startup
  • Multiple years of experience working closely with executive-level stakeholders, demonstrating poise and professionalism
  • Experience coordinating cross-functional teams and stakeholders

Benefits

  • Equity
  • Competitive Salary
  • Health Care
  • Retirement Benefits

To apply for this job please visit jobs.lever.co.


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