Sales Operations Manager

Sales Operations Manager

Location: Adelaide, Australia

Key Responsibilities

• Own the end-to-end purchase-order process, validating prices and contract terms while acting as the main point of contact for customers, suppliers, freight forwarders and customs brokers.
• Schedule and monitor all domestic and international shipments, prepare export documentation and liaise with customs and quarantine to guarantee on-time, cost-effective delivery.
• Maintain accurate ERP (SAP,CRM) records for finished goods, spare parts, lining materials and specialised equipment; perform cycle counts, coordinate annual stock takes and trigger replenishments to keep inventory at optimal levels.
• Manage the complete contract lifecycle, drafting, review, approval, execution, filing and compliance tracking; maintain the contract database, monitor milestones and alert stakeholders to upcoming renewals or expiries.
• Work with Finance to issue pro-forma invoices, final invoices and any credit or debit notes; confirm receipt, track payment status with sales together and support cash-collection efforts.
• Supervise administrative staff, oversee office supplies, vendor contracts and facility maintenance, and handle any other administrative tasks assigned by the manager.

Requirements

• Bachelor’s degree in Business, Supply-Chain, Finance or Engineering plus at least three years’ experience in sales operations, logistics or contract administration within manufacturing or infrastructure.
• Advanced user of ERP and CRM systems and Microsoft Excel; working knowledge of Incoterms and export compliance preferred.
• Strong organisational, analytical and communication skills with the ability to interface confidently across departments and with external partners.
• Valid Australian work visa or permanent residency and a current driver’s licence.