Sales Operations System Analyst

Hybrid Full TimeSanta Clara, United StatesNVIDIA

NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Join our team and see how you can make a lasting impact on the world.

What you’ll be doing:

As a Sales Operations System Analyst, you will contribute significantly to the development of programs and the implementation of sales strategies and tech stack that support NVIDIA’s key go-to-market initiatives. This role offers a distinctive chance to tackle highly complex and strategically valuable issues, putting your analytical and problem-solving skills to the test. Your main responsibilities as a Sales Operations System Analyst will include:

  • Design and implement Salesforce Service Cloud processes to elevate the NVIDIA’s service management process and optimize sales operations
  • Configuring and customizing Salesforce interfaces and Customer communities based on business requirements
  • Design integrations between Salesforce and other business systems to ensure seemless data flow
  • Redesigning and improving existing operational processes as the organization evolves.
  • Responsible for systems roll-out and organizational change, including new process definition, training, launch, and adoption
  • Understanding and translating business needs into requirements for solution design
  • Creating and maintaining detailed documentation, including process workflows and system diagrams.
  • Collaborate with Business teams and Development to deliver innovative solutions

What we need to see:

  • Minimum 5 years of proven track record as SFDC System Analyst with advanced knowledge of Salesforce platform and its implementation tools
  • Bachelor’s degree or equivalent experience in Information Systems, Computer Science, or Engineering
  • Experience in configuring, crafting, and implementing Salesforce Service Cloud, Experience Cloud (Communities) and integrating with third-party applications
  • Experience working with Salesforce Asset Management, Warranty management, Entitlement management
  • Self-motivated individual with a track record of working independently and driving new initiatives.
  • Experience collaborating and working with application developers, SFDC, SAP, and offshore teams to provide end-to-end solutions.
  • Working with multi-functional teams to gather and analyze business requirements.
  • Strong interpersonal and communication Skills
  • Certifications: Administrator, Advanced Administrator.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most experienced and dedicated people on the planet working for us. If you’re creative and autonomous, we want to hear from you! The base salary range is 120,000 USD – 195,500 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for equity and benefits.

NVIDIA accepts applications on an ongoing basis. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

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