We are an EdTech that transforms the way people and organizations learn in digital environments. Our platform is flexible and scalable, enabling personalized learning experiences by integrating content from multiple sources and adapting to each context and need. As Senior Customer Success Manager, you will support clients with their ODILO Unlimited Learning Ecosystem by creating growth plans, based on the learning objectives of the institution.
Requirements
- At least 10 years of experience in project management, customer success, Tech startups dealing with B2B clients
- Based in Rio de Janeiro or São Paulo
- Full remote
- Can easily understand client needs and identify opportunities.
- Is skilled in building and maintaining solid client relationships and generating growth strategies.
- Has excellent verbal and written communication skills, excellent organization, project management, and time management.
- Is fluent in English and Spanish
- Is used to working with CRM tools and KPIS.
- Works well independently, feeling comfortable with tight deadlines.
Benefits
- Unlimited learning with ODILOFY, our own learning platform with over 3 million pieces of content in all formats (books, audiobooks, videos, courses, movies and learning experiences)
- Full remote work
- Your birthday is off, so you can celebrate it your way
- Competitive salary+ commissions, aligned with your experience, background and role
- Continuous professional growth, with real internal development opportunities and ongoing learning
- Team, culture and wellness events, including sports activities, to connect, collaborate and celebrate achievements together
To apply for this job please visit careers.odilo.us.
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