Customer Success Operations Senior Manager

We’re looking for a Senior Manager, Customer Success Operations to design, execute, and optimize strategic programs that support and elevate the Customer Success Management and Technical Account Management teams.

Requirements

• PMP certification or equitable direct experience
• 10+ years of experience with Customer success/customer Marketing/Project management
• Experience with tools such as Tableau and Salesforce
• Experience with Gainsight is preferred

Benefits

• Annual base salary range $152,000—$228,000 USD
• Equity (where applicable)
• Bonus
• Health, dental, and vision insurance
• 401(k)
• Flexible spending account
• Paid leave (including PTO and parental leave)