Head of Revenue Operations

🔭Vision : We exist to create a world of work where everyone wins.

Onsi provides an easy way for businesses to reward their workers. Our platform is designed to help businesses build programmes that drive loyalty and engagement, delivering a wide range of benefits to workers via their Onsi Card. For businesses, it’s all about getting the right results through tiering and gamification. For workers, it’s all about meaningful benefits they can use every day to improve their financial lives.

A brief overview :

As a Head of Revenue Operations, you will be responsible for ensuring alignment of the GTM teams and wider business teams (Finance, Partner Ops and Product) across the full customer lifecycle to drive through operational efficiency and keep all teams accountable to revenue targets.

What you will do :

• Be a trusted advisor to Sales Leadership.
• Partner cross-functionally with Sales, Marketing and Customer Success leadership to formulate and develop go-to-market strategies, independently managing initiatives from ideation to execution.
• Ability to conduct sophisticated, detailed and creative analysis and clearly communicate results through written and verbal channels.
• Organise and pull insights from GTM teams’ data to identify trends and recommend improvements across commercial processes.
• Identify opportunities to drive revenue including making recommendations and suggestions on GTM ‘land and expand’ strategy as well as tactics to streamline the customer lifecycle.
• Identify opportunities to improve operational efficiency and lead efforts to scale, align and invest in the business.
• Partner with Sales, Marketing and Customer Success on annual planning activities and lead territory carving and alignment process.
• Oversee and optimise systems and tooling to improve data quality, analysis and reporting.
• Define and deliver operational Salesforce strategic roadmap. Budgeting and resourcing allocation.
• Continuously develop Salesforce as the key CRM system – from gathering requirements, to implementing and documenting solutions – to meet business needs and ensure compliance.
• Lead a variety of projects that drive revenue, retention and revenue predictability.

Three reasons this opportunity is great!

• ⭐You’ll make a tangible difference in creating a world of work, where everyone wins. You will contribute from the get-go and will have the chance to be hands on (and supported) from day one.
• ⭐You’ll learn a TON! We’ve got ambitious targets, an abundance of experience and are solving real problems for a challenging and underserved demographic. We’re committed to leveraging our individual & collective strengths and passions in continuing to master our craft and build careers.
• ⭐There is no I in Onsi. We don’t take ourselves too seriously. You’ll join a collaborative, energetic team distributed across the UK and the Netherlands. A team building genuine relationships and networks beyond the normal day to day. Learn more about our team → Onsi – The Org.

You will love this opportunity if you are :

• Seriously ambitious. We’re growing really quickly and are looking for someone who not only loves pace but also is relentlessly ambitious.
• A driver with strong commercial acumen who utilises a data-driven approach to make decisions and contribute to commercial strategy and GTM operating plans.
• A builder who enjoys building brand new processes, systems as well as optimising existing ones.
• Looking for a diverse and dynamic role to sink your teeth into and get involved in a range of tasks and projects relating to your role.
• A team player with an affinity for collaboration, showing up for each other whether overcoming challenges or celebrating successes.

You will need:

• Ideally, you have proven experience working as a Management Consultant within commercially related projects. Venture Capital/ Private Equity, and/or Investment Banking background are also welcomed.
• Technical proficiency in data – ability to pull, organise, process and analyse for identifying patterns, trends and driving decision making across all revenue functions.
• Software proficiency in CRM – experience with Salesforce is preferred.
• Proven ability to not only inform and formulate proposals, but also to lead the design and implement solutions that drive towards cross functional efficiency.
• End to end project management and ability to manage multiple projects simultaneously.
• Ability to think strategically, but also have exceptional attention to detail to drive program management execution.
• SaaS and B2B experience preferred.

P.S. All applications are welcome! We recognize your skills/experience may not align perfectly with every requirement/skill listed and encourage you to apply. 🤞

Our Values:

• ✨Get Onside: We recognise that we’re strongest as a team when we unite to achieve our mission. We’re committed to supporting & bringing out the best in each other. Put simply, we’re on each other’s side.
• ✨✨Say It Like It Is: We embrace clarity, concision and transparency. Why? Because candour enables quality conversation, better decisions and greater speed.
• ✨Bring Your Edge:Our creativity and innovation stems from our unique perspectives. We celebrate our diversity of thought, welcome new ideas and cultivate the talents that set us apart. We actively participate in creating an inclusive and respectful community where everyone feels valued.
• ✨✨Make It Count: We pursue our goals with determination and a laser focus on what’s important while disregarding what’s not. We strive to succeed, accomplish and perform.

What will you get in return?

🤝 Benefits:

• Employee Equity Options – Share in our success 🎉
• Pension Contributions – tiered matching up to 7%. (UK)
• 🌴 25 days annual leave plus bank holidays. Increased holiday allowance scheme up to 35 days plus holidays with tenure.
• 🎈Birthday day off, because no-one should have to work on their birthday!
• Special days off (Wedding & Moving days – up to 3 days). 💍🏡
• 📅1 month paid sabbatical at 5th year of service.
• 👶 Enhanced Parental Leave, starting (or growing) a family is a major life event, with twists and turns, we know that it’s not straightforward and we’re here to support you!
• 💰Personal development budget to help you grow. £500 per annum increasing to £1500 after 3 years. Plus dedicated L&D days – 12 days per annum.

🙌 Perks:

• Flexible working hours and location, split your time between home and any of our offices in London or Amsterdam. 🇬🇧🇳🇱
• 🌍 Work from abroad – up to 20 days per annum
• A laptop (MacBook Air/Pro) & equipment e.g. mouse, keyboard upon request
• 📚 Dedicated Learning & Development days – 12 days per annum
• 💡Knowledge Sharing: Lunch & Learns, Monthly Speaker Series (bringing you perspective and insights from an array of wonderful people) Team workshops and offsites.
• ❤️‍🩹 Keep healthy with 24/7 GP, Mental Health Support & Gym Discounts.
• 🚲Cycle to work and 🎧Tech schemes saving you money and spreading the cost.

Our Commitment:

We aim to foster a diverse and inclusive workplace where differences are valued and where employees are treated fairly and supported in achieving their full potential.

Onsi is therefore fully committed to ensuring that it recruits, develops and retains employees solely on merit and that no one is treated less favourably because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Does this sound interesting?
If your answer is ‘yes’ and you’re excited to learn more, please apply 🙌!

Tagged as: Revenue Operations