Customer Success Manager, Ads Solutions

Remote Full TimeSeoul, South Korea (Remote)OpenAI

We are seeking a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform, requiring 3+ years of experience in digital advertising, account management, customer success, consulting, or a related client-facing role, and fluency in both Korean and English (spoken and written).

Requirements

  • Own relationships with a portfolio of advertising partners
  • Guide advertisers through onboarding and campaign launches
  • Analyze campaign performance and provide clear, actionable recommendations
  • Identify opportunities to expand partnerships
  • Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations
  • Surface advertiser feedback and insights to inform product improvements and long-term strategy
  • Help build scalable processes and best practices

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

To apply for this job please visit jobs.ashbyhq.com.


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