Customer Experience Specialist

Customer Experience Specialist role involves delivering premier customer service and a world-class experience to customers, handling phone calls, and collaborating with internal stakeholders to improve the customer experience.

Requirements

• Be the face and voice of Opendoor
• Guide customers through the home-buying and home-selling process
• Respond to incoming calls and resolve customer issues
• Act as a liaison between customers and internal partners
• Navigate internal and external knowledge resources
• Develop real estate and Opendoor knowledge
• Cultivate a positive environment
• Work closely with internal teams and external partners
• Meet team performance goals
• Remain flexible to work schedules

Benefits

• Paid time off
• 12 paid holidays per year
• Medical/dental/vision insurance
• Basic life insurance
• 401(k)