Senior Customer Success Manager, Fintech

Optasia is a publicly listed, global fintech company seeking a Senior Customer Success Manager with deep telecoms expertise and strong fintech acumen to lead and expand strategic relationships with mobile operator partners.

Requirements

• Minimum 8 years of proven experience in B2B Account Management, preferably within the Telecoms or Fintech industry.
• Minimum 4yrs Telecoms industry experience
• Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
• Bachelor’s degree
• Experience in Telecoms Customer Value Management (CVM), Value-Added Services (VAS), and/or fintech and digital financial services solutions.
• Proven success in driving upselling and cross-selling initiatives within enterprise accounts.

Benefits

• Competitive remuneration package
• Extra day off on your birthday
• Performance-based bonus scheme
• All the tech gear you need to work smart
• Continuous training and access to online training platforms