Revenue Operations Manager

About Paladin

We are modernizing occupational medicine. With limited availability and accessibility, restricted prevention, complex and time-consuming tools for teams, occupational medicine today does not meet user expectations. This is a missed opportunity to transform how we care for our health and give prevention the place it deserves in a fragile healthcare system.

Paladin’s mission is to simplify life for companies and improve that of their teams.

For companies and their HR teams, we offer a fluid, reactive and efficient service (digital tools and processes, facilitated coordination, doctor availability, teleconsultation, HR team support).

For employees, we provide a genuine personalized prevention service to improve team health and reduce absences (psycho-social risks, nutrition and physical activity, chronic diseases, professional reintegration, women’s health, screening, etc.).

After a first fundraising round of 2.5M€ in summer 2024 from European impact investment funds, we are officially launching our activity in January 2026.

The Role

We are seeking our Revenue Operations Manager to boost the efficiency of our teams through process automation and data.

As RevOps, you will play a key role in structuring and driving Paladin’s growth. You will be at the heart of the reactor, at the crossroads of:

• Data (reporting, analysis, forecasting)
• Inter-team processes (Tech, Ops, Sales, Medical)
• Intelligent automation (AI, workflows, APIs)

Data Reporting & Forecasting

• Be responsible for data consistency, reliability and governance across the company (common definitions, sources of truth, data quality)
• Design, maintain and evolve control dashboards for different teams
• Produce ad hoc analyses to inform strategic decisions
• Build and maintain an activity forecasting model: customer growth, medical load, recruitment needs, new health center openings

Process Optimization & Automation

• Map and optimize core inter-team processes:
  • Customer Success (onboarding, upselling, renewals)
  • Customer Support
  • Commercial processes (lead → deal → contract)
  • Billing & revenue recognition
  • Product / Tech processes
  • Medical team processes (planning, capacity, coordination)
• Identify repetitive tasks and automate them scalably via AI

Required Qualifications

• 4+ years of experience in RevOps, Data Analytics, Ops or equivalent roles in tech/startup environments
• Excellent data & analytics skills (SQL required)
• Strong attention to detail with a builder’s mindset
• Experience designing and evolving modern data architectures (business tools → data warehouse → control tools)
• Familiarity with ETL / Reverse ETL pipelines to synchronize data between operational tools (CRM, billing, product, ops) and analytics tools
• Hands-on experience with automation tools (n8n, Zapier, Make), scripts, APIs
• Strong appetite for practical AI applications (AI agents)
• Taste for high-growth environments that are still imperfectly structured
• Ability to work with diverse profiles (medical, tech, sales, ops)
• Autonomy, ownership and sense of impact

Interview Process

• Intro call (30 min) with Camille (Head of Ops)
• Case study (1h) with Hugo (CTO) & Camille
• Meeting (45 min) with Quentin or Jonathan, Paladin co-founders

Diversity and Inclusion

At Paladin, we are convinced that a team’s wealth comes from the diversity of backgrounds and profiles. Even if you don’t meet all the listed criteria, we encourage you to apply. We will be delighted to discuss with you if you are motivated by our mission and curious to learn.