Revenue Operations Manager

About Paladin

We are modernizing occupational medicine. With limited availability and accessibility, restricted prevention, and complex tools that consume team time, occupational medicine today falls short of user expectations. This represents a missed opportunity to transform how we care for our health and give prevention the place it deserves in a fragile care system.

Paladin’s mission is to simplify life for companies and improve that of their teams.

For companies and their HR teams, we offer a fluid, responsive and efficient service (digital tools and processes, facilitated coordination, doctor availability, telemedicine, HR team support).

For employees, we provide personalized prevention services to improve team health and reduce absences (psychosocial risks, nutrition and physical activity, chronic diseases, occupational reintegration, women’s health, screening, etc.).

After an initial funding round of €2.5M in summer 2024 from European impact and venture funds, we are officially launching our activity in January 2026.

The Role

We are looking for our Revenue Operations Manager to boost the efficiency of our teams through process automation and data.

As RevOps, you will play a key role in structuring and driving Paladin’s growth. You will be at the heart of the reactor, at the intersection of:

• Data (reporting, analysis, forecasting)
• Inter-team processes (Tech, Ops, Sales, Medical)
• Intelligent automation (AI, workflows, APIs)

Key Responsibilities

📊 Data Reporting & Forecasting

• Be responsible for data consistency, reliability and governance across the company (common definitions, sources of truth, data quality)
• Design, maintain and evolve management dashboards for different teams
• Produce ad hoc analyses to inform strategic decisions
• Build and maintain an activity forecasting model: customer growth, medical load, recruitment needs, requirements for new health center openings

⚙️ Process Optimization & Automation

• Map and optimize core inter-team processes:
  • Customer Success (onboarding, upselling, renewals)
  • Customer Support
  • Sales processes (lead → deal → contract)
  • Billing & revenue recognition
  • Product / Tech processes
  • Medical team processes (scheduling, capacity, coordination)
• Identify repetitive tasks and automate them scalably via AI

Requirements

• 4+ years of experience in RevOps, Data Analytics, Ops or equivalent roles in tech/startup environments
• Minimum French language level: fluent
• Excellent data & analytics skills (SQL required)
• Strong attention to detail with a builder’s mindset
• Experience designing and evolving modern data architectures (business tools → data warehouse → management tools)
• Familiarity with ETL/Reverse ETL pipelines to sync data between operational tools (CRM, billing, product, ops) and analytics tools
• Hands-on experience with automation tools (n8n, Zapier, Make), scripts, APIs
• Strong interest in practical AI applications (AI agents)
• Taste for high-growth environments that are still imperfectly structured
• Ability to work with diverse profiles (medical, tech, sales, ops)
• Autonomy, ownership and sense of impact

Diversity & Inclusion

At Paladin, we believe that a team’s richness comes from the diversity of backgrounds and profiles. Even if you don’t meet all the listed criteria, we encourage you to apply. We would be delighted to discuss with you if you are motivated by our mission and curious to learn.

Interview Process

• Intro call (30 min) with Camille (Head of Ops)
• Case study (1h) with Hugo (CTO) & Camille
• Meeting (45 min) with Quentin or Jonathan, co-founders of Paladin