Marketing Operations Manager

The Marketing Operations Manager is the tactical “air traffic controller” of Parkhill’s marketing team. Reporting to the Director of Marketing Operations, this role manages intake, workflow, and traffic systems to ensure requests are scoped accurately, routed to the right resources, and delivered on time, while maintaining brand quality. This is a full-time, exempt position on a salary basis.

Requirements

• Manage intake and traffic systems, routing requests to appropriate resources.
• Maintain a live dashboard of projects, tracking deadlines, owners, and progress.
• Partner with Marketing Business Partners to scope requests and set clear expectations.
• Provide weekly reporting on workload, capacity, and bottlenecks.
• Flag risks early and recommend solutions to keep deliverables on track.
• Enforce established processes and provide training/documentation.
• Recommend refinements to tools and workflows to improve efficiency.

Benefits

• Life Balance
• Investing in Your Future Growth
• Competitive Benefits
• Well-Being