Employee Benefits Account Manager (Hybrid)

Role Overview

The Associate Account Manager, Employee Benefits plays a key role in supporting a growing book of small group clients by delivering efficient, consistent service across renewals and day-to-day client needs. This role contributes to improving workflows and helping implement structure within a team that is actively evolving its processes.

What You Will Do

Supports a high-volume book of small group clients, including renewals, eligibility updates, and routine service requests. Coordinates and distributes renewal communications, including recommendations and required documentation. Responds to client inquiries and service-related issues in a timely and professional manner.

Why It Might Be a Fit

Ideal for someone early in their career—or transitioning into the industry—who is highly organized, adaptable, and eager to learn in a fast-paced environment.

Requirements

• Bachelor’s Degree
• 0–3 years of professional experience in a client service, administrative, HR, or related role
• Strong organizational skills with the ability to manage multiple priorities
• Effective written and verbal communication skills
• Comfortable working in a fast-paced environment with evolving processes
• Demonstrates adaptability, initiative, and a willingness to learn
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Prior experience with employee benefits, HR, or insurance is a plus, but not required
• Authorized to work in the U.S. without sponsorship
• Must be able to obtain Life and Health Insurance license within 60 days of hire (company-sponsored and supported)

Benefits

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)