Sales Operations Manager

Sales Operations Manager

Location – Hybrid – Milton Keynes, Hybrid

Salary – £50,000 depending on experience

Contract Type: Permanent – 37.5 hpw

Are you a data-driven professional with a passion for optimising sales performance? We’re looking for a Sales Operations Manager to join our dynamic team and play a pivotal role in driving commercial success through analytics, systems, and strategic insight.

Your will be empowering our sales team to operate at their highest potential. You’ll provide actionable insights, refine sales processes, and unlock revenue growth by transforming data into strategy. This is a high-impact role that blends analysis, systems thinking, and stakeholder engagement.

Key Responsibilities:

Data & Analytics

• Own the full sales reporting lifecycle — including pipeline analysis, forecasting accuracy, and performance metrics.
• Develop and maintain automated dashboards and KPI scorecards using tools such as Salesforce, Power BI, and Excel.
• Analyse sales trends, customer behaviour, and market data to inform strategy and identify opportunities.
• Conduct win/loss reviews, territory performance analysis, and campaign ROI assessments.

Sales Process & Systems

• Lead the design and implementation of scalable and efficient sales processes, from lead generation to deal closure.
• Maintain and enhance CRM (Salesforce) data quality, workflows, and system integrations.
• Evaluate and optimise sales tools and enablement platforms to drive productivity and performance.

What We’re Looking For:

Experience & Qualifications

• Experience in Sales Operations, Revenue Operations, or Commercial Analytics (B2B preferred).
• Advanced skills in Salesforce (or similar CRM), Excel, reporting tools, and platforms like Salesloft.
• Proven analytical capabilities — able to extract insight from data to drive action.
• Experience managing complex projects and system implementations.

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personal Group is proud to be an inclusive employer and encourages applications from a diverse range of candidates. If you require reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Recruitment Team.

The Personal Group family offer a range of products help protect, connect, and engage the UK workforce with communication tools, employee benefits, and health insurance plans. Innecto offer specialist pay and reward and employee experience consultancy. Together we provide a full-service solution to help our clients stand out as an employer of choice.

Our mission is to protect the unprotected and connect the unconnected. We want to make work happy, for everyone.

Why? Because when people are happy, they’re more productive. And when people feel like they make a difference, they do.

Today we’re making work happy for more people than ever before and we are looking for great people to help create a brighter future for the UK workforce.

Could you be our next great hire?

Personal Group: Simple, seamless employee services.

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