Senior Sales Engineer

As a Senior Sales Engineer at Ping Identity, you’ll merge your enthusiasm for identity management with a commitment to customer success. In collaboration with our dynamic sales team and focusing on our New York market, you will engage in customer meetings, demonstrations, and proof of concepts, showcasing the business and technical benefits of our solutions.

Your role is pivotal in enabling personal, team, and customer achievements through insightful and innovative solutions that meet technical and business needs. This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals.

Responsibilities

• Delivering pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses
• Acting as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams
• Establishing enduring relationships with customers and becoming their trusted advisor
• Collaborating with the sales team to deliver revenue with emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase
• Coordinating pre-sales efforts with a post-sales service delivery team
• Leading customer-facing meetings both remotely and in-person
• Providing insightful feedback on product enhancements and customer needs
• Mentoring junior team members
• Developing subject matter expert-level knowledge of at least one solution and serving as an expert resource
• Able to travel 15% to 40% as needed

Required Skills

• Bachelor’s degree in computer science or equivalent
• 5+ years experience in customer-facing enterprise software systems roles
• Proficiency in English
• Deep knowledge of identity protocols and technologies
• Experience with programming languages and web technologies
• Strong communication and customer service skills
• Eagerness to learn

Ideal Candidates

• Installation/config experience with IAM technologies
• Experience with web servers and operating systems
• DevOps platform knowledge
• Successful SaaS IAM delivery
• Experience with Ping multi-tenant SaaS solutions