Team Leader- Sales Operations

About Us:

CLYZO is an established player in the B2B Pharma raw material sector and has recently launched an innovative E-commerce platform.

With over 14 years of experience, we are one of the leading distributors of excipients in India, specializing in providing high-quality pharma-grade products to reputed pharmaceutical companies.

Our products come from trusted European manufacturers, and we maintain an inventory of around 200 products for Just-in-Time (JIT) supply.

Designation: Team Leader-Sales Operations

Position Overview:

As a Sales Operations Team Leader, you will lead a team of executives who handle customer queries, manage vendor relationships, and ensure smooth coordination of import updates.

Your role will involve overseeing the day-to-day operations of the sales team, ensuring efficient execution of processes, and ensuring that customers’ and vendors’ needs are met with professionalism and timely responses.

You will also be responsible for managing key relationships with our suppliers and distributors to ensure the continued success of our operations.

Key Responsibilities:

• Lead and manage a team of sales executives handling customer queries, ensuring they are addressed promptly and professionally.
• Oversee vendor management, including building and maintaining strong relationships with international suppliers and manufacturers.
• Manage the import updates, ensuring timely deliveries and clear communication with vendors and clients.
• Develop and implement strategies to optimize sales operations, improving customer service and team efficiency.
• Ensure that the sales operations team maintains accurate and up-to-date records in our e-commerce platform.
• Collaborate closely with other departments to ensure smooth order processing, inventory management, and timely deliveries to customers.
• Train and mentor team members, fostering a collaborative and results-oriented work environment.
• Analyze sales operations data, providing insights and recommendations to improve performance and meet business goals.

Candidate Profile:

• Graduate or post-graduate degree in sales and marketing, international sales, or business development.
• Excellent communication and interpersonal skills.
• Strong negotiation skills with the ability to build and maintain relationships with manufacturers and vendors.
• Familiarity with e-commerce platforms is an added advantage.
• Proactive, result-oriented, and able to work independently in a fast-paced environment.
• Strong organizational and time-management skills.

Our Benefits:

• A dynamic and supportive work environment where you can develop your skills and reach your full potential.
• Opportunity to contribute to the success of a growing excipient company with a strong presence in India.
• A balanced work culture designed to promote both professional success and personal well-being.

If you’re looking to be part of a rapidly growing, fast-paced company, where you can make a meaningful impact, we’d love to hear from you!

Job Type: Full-time

Pay: ₹40,000.00 – ₹80,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund
• Work from home

Schedule:

• Day shift

Application Question(s):

• are you available to join immediate?
• do you have experience into team management esp from pharma or chemical background?

Experience:

• total work: 4 years (Required)

Work Location: In person