Platform.sh is a remote-first global workforce building a better cloud platform to create, manage and responsibly scale web applications.
As a collective with diverse backgrounds, we work together to test, innovate, and challenge one another, finding new ways to reimagine digital experiences. We’re here to help our customers thrive.
Bring your experience to our team, and help us build a better way.
Position summary
Are you an experienced leader that is passionate about effective communication and providing great content in the tech industry? If so, we’d love to hear from you!
Platform.sh is seeking a Senior Communications & Content Director with a proven track record of successful leadership; the ability to navigate complex challenges, make informed decisions, motivate others to achieve exceptional results and effectively guide and inspire their team. Their expertise should extend to the tech industry, enabling them to steer our organization towards sustained growth and success by leveraging market trends, competition, and emerging technologies.
As the Senior Communications & Content Director you will play a critical role in shaping and executing our strategy. Leading a team of talented professionals and collaborating closely with cross-functional teams you will drive an impactful communication strategy with tailored content for developer communities.
Reporting into the CMO, this role has high visibility and close collaboration with company leadership, presenting an opportunity for profound impact and ample growth opportunities.
What you can expect
- Content strategy & development: Drive success with a targeted content strategy, overseeing development and collaboration with subject matter experts, ensuring user-friendly technical content that aligns with brand guidelines, and implementing effective editorial processes and content calendars for consistency and quality.
- Communications strategy:Create a comprehensive and targeted communications strategy that aligns with organizational goals, utilizes extensive audience research, collaborates with cross-functional teams for consistent on-brand messaging, and capitalizes on industry trends for innovation and improvement.
- Team leadership:Scale and lead a dynamic team of leaders, providing mentorship, guidance and goal setting while efficiently allocating resources and prioritizing projects to meet organizational goals and deadlines.
- Collaboration and relationship building:Influence and align communication efforts by collaborating with cross-functional teams, building relationships with key stakeholders, and facilitating seamless coordination between departments (including marketing, product, sales, strategy, executives and external agencies)
- Quality assurance:Deliver captivating communication materials with unwavering accuracy, consistency, and brand alignment, transforming content into impactful masterpieces through meticulous review and editing, while staying ahead of industry standards and implementing dynamic metrics to measure astounding performance.
What you bring
- Excellent leadership experience with a history of team development and leading managers + ICs
- Excellent command of the English language
- Enthusiastically adept at explaining complex technical concepts with clarity
- Exceptional written communication abilities, with an eye for detail, and a mastery of grammar, style, and formatting
- Strong emotional intelligence to foster collaboration across diverse teams
- Proven track record in developing and executing communication strategies preferably in a technical or technology-focused environment
- Proficiency in content management systems, project management tools, and other relevant software applications
- Knowledge of SEO principles and content optimization techniques is desirable
- Thrive in fast-paced, deadline-oriented environments and adept at managing multiple projects concurrently
- Bachelor’s degree in communication, journalism, content strategy, or a related field. A master’s degree is a valuable asset.
What we bring as a team
- We trust each other – Try, succeed, fail we will always have your back
- We have fun – We work seriously without taking ourselves too seriously
- We are team players – Teamwork makes the dream work!
- We are transparent – We believe in explicit communication and constructive feedback
This is a remote job
We’re a worldwide, distributed team looking for the best talent. Our remote model has been in practice and thriving since 2014. To us, remote work means flexibility and having truly diverse, global teams.
*To maximize team collaboration with the team, this role is preferred in the Americas or Europe in time zones ranging from UTC-8 to UTC+2 and the ideal candidate can be flexible in hours.
Company perks and benefits
- An innovative product you can believe in. We’re sustainably changing the way companies develop and manage their web applications
- We’re voted as A Best Place to Work by 96% of our employees, Forbes Top 30 Companies for Remote Jobs, and in France Best Workplaces for Women
- Hands on leadership that cares in a flexible, open work environment, where your voice is encouraged. We can always find ways to do better and look forward to hearing your ideas
- A global team, rich with culture and diversity
- Company-wide DE&I initiative that you can be a part of
- Team offsites such as go-to-market teams kick-off, local meets, Exco offsites, marketing sponsored events, etc
- A Wellness stipend and a Professional development budget
- Office equipment budget
- Fair PTO (standards based on location)
- Inclusive parental leave (timeline based on location)
- Healthcare, dental, and vision (US, CA, UK, and FR employees only)
- Tandem – a pool of linguists from around the world willing to help each other work on learning new languages
- Company shares (discretionary)
- Unlimited Platform.sh accounts
How we hire
We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.
You can expect 5 interviews on Google Meet. You will have the opportunity to meet with a variety of Platformers throughout the interview process. Our goal is to ensure you can make the most informed decision on whether our culture aligns with what you’re looking for in your future working environment.
All roles require background checks.
About us
Platform.sh is a unified, secure, enterprise-grade platform to build, run, and scale fleets of websites and applications. We are trusted by 5,500+ organizations globally to help create innovative digital experiences.
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