Enterprise Customer Success Manager

As Enterprise Customer Success Manager, you will be responsible for understanding customer objectives and helping to align internal stakeholders around the desired business outcomes for a defined portfolio of enterprise accounts. You will leverage your customer-facing skills and technical expertise to help customers successfully engage with all our product offerings.

Requirements

• 5+ years’ experience in customer success, strategic account management or sales experience in a technology B2B environment.
• Direct customer advocacy and engagement experience in post-sales support, or equivalent experience in professional services, consultancy, project management or account management functions.
• B.S./B.A. preferred; equivalent experience in lieu of degree accepted.

Benefits

• Competitive salary with performance-related bonuses.
• Comprehensive medical insurance.
• Flexible working hours.
• Educational assistance programs.
• In-house soft skills training.