Lead, Sales Operations

Hybrid Full TimeMumbai, Maharashtra, IndiaPriceline

The Lead, Sales Operations role is responsible for supporting and helping achieve the objectives of the Priceline Accommodation Team by driving day-to-day operational excellence, guiding initiatives, and partnering closely with Pricing, Supply, and Analytics stakeholders.

Requirements

  • 3–5 years of professional experience in support operations, customer service, or a related analytical role
  • Demonstrated ability to lead projects or initiatives end-to-end, with accountability for outcomes
  • Strong analytical skills with exceptional attention to detail
  • Clear, confident communication skills and comfort influencing stakeholders without direct authority
  • Experience partnering cross-functionally with internal teams
  • A proactive leadership mindset with the ability to anticipate issues and drive scalable solutions
  • Experience using AI and automation tools to increase team efficiency and quality of output
  • Proven experience working with large datasets using SQL, BigQuery, Excel/Sheets (including advanced formulas and pivot tables)
  • A bachelor’s degree in Business, Finance, Economics, Analytics, Statistics, or a related field

Benefits

  • Health & wellness coverage including medical, dental, vision, and mental health resources
  • Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
  • Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
  • Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
  • Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
  • Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits

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