Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Requirements

Lead and expand PTC’s strategic relationships with enterprise clients and partners subscribed to PTC software solutions.
Design, implement, and optimize partnership operating frameworks to drive effective adoption, expansion, renewal, and business transformation.

Serve as a trusted advisor to C-level executives, program leaders, and technical teams, providing strategic guidance and thought leadership.
Champion the voice of the customer within PTC, delivering actionable feedback to improve products, solutions, and customer experience.
Own and drive value achievement management, churn risk mitigation, and strategic account planning for high-value customers.

Enable and coach partners in success management best practices, supporting partner-led customer adoption and renewal.
Mentor and develop junior Customer Success Managers, fostering a culture of excellence and continuous improvement.
Lead cross-functional teams in complex, multi-phase projects, ensuring alignment with customer business objectives and measurable outcomes.