Marketing & Sales Operations Executive

Marketing & Sales Operations Executive

This is a full-time, on-site role in the Greater Sydney Area.

The Marketing & Sales Operations Executive supports QNAP’s brand localization, partner engagement, and day-to-day business operations across Australia and New Zealand.

Beyond marketing execution, this role also provides sales coordination and office administrative support, ensuring smooth operations for a small but fast-growing regional team.

It is ideal for candidates who enjoy a diverse workload, can work independently, and thrive in a dynamic environment.

1. Marketing Campaign & Event Execution

• Plan and execute local marketing campaigns, exhibitions, and partner events
• Coordinate logistics, vendors, and on-site support
• Track campaign performance and prepare post-event reports

2. Digital & Social Media Management

• Manage QNAP ANZ social channels (LinkedIn, Instagram, etc.)
• Maintain localized content calendar
• Support paid media execution and reporting

3. Content Localization & Partner Enablement

• Localize HQ materials into ANZ-ready formats
• Create sales collateral (battle cards, datasheets, pitch decks)
• Support product launch content and translations

4. Sales Support & Inside Sales Coordination

• Handle inbound enquiries, qualify leads, and coordinate follow-ups with sales
• Prepare quotations, proposals, and basic product information for customers
• Maintain CRM data accuracy and assist with pipeline reporting
• Support channel partners with pricing, product availability, and deal registration

5. Office Administration & Operations Support

• Assist with general office operations (supplies, vendor coordination, scheduling)
• Support finance/admin tasks such as invoice processing, filing, and documentation
• Assist with warehouse coordination (delivery notes, RMA paperwork, courier bookings)
• Maintain internal records, compliance documents, and reporting schedules
• Act as the first point of contact for visitors, calls, and general enquiries

6. Reporting & Cross-Team Coordination

• Compile monthly marketing and sales performance reports
• Liaise with HQ teams (marketing, sales, logistics) to align timelines and messaging
• Support CRM/marketing automation integration and lead tracking

Knowledge

• Understanding of B2B/B2C marketing
• Familiarity with CRM tools and basic sales processes
• Awareness of ANZ IT channel ecosystem

Skills

• Strong organizational and multitasking ability
• Comfortable handling both marketing and operational tasks
• Good communication skills with internal teams and partners
• Proficient in Excel, reporting, and basic admin workflows
• Experience with Canva or similar tools is a plus
• Chinese Mandarin communication ability is a plus

Attitude

• Proactive, hands-on, and willing to take ownership
• Comfortable working in a small office with broad responsibilities
• Adaptable, resourceful, and solution-oriented
• Enjoys variety and learning across marketing, sales, and operations

Qualifications

• Strong Analytical Skills to evaluate sales data and drive operational improvements
• Excellent Communication and Customer Service skills to foster client relationships and provide effective support
• Experience in Sales Operations and Sales processes with a proven track record of achieving results
• Proficiency in CRM tools and data-driven decision-making
• Ability to work independently and collaboratively in a dynamic, office-based environment
• Relevant experience or education in marketing, sales, business administration, or related fields

Tagged as: Data Analysis, Excel, Pipeline Management