As a Sales Lead, you will be a leader in helping store achieve sales goals, ensuring customer care compliance, and maintaining loss prevention and proper sales procedures. You will assist with training new and certified sales staff, implement promotional activities, and maintain company policies and procedures.
Requirements
- Ensure store is adhering to all safety and environmental policies and procedures.
- Promote a clean, safe, and environmentally compliant store for employees and customers.
- Responsible for store housekeeping.
- Work with all sales personnel to continually improve store results.
- Participate in the training and proper work delegation of sales personnel.
- Assist management to train and develop sales staff.
- Help communicate policies and procedures to all employees; lead by example for the rest of the team.
- Assist management with sales reports and assigned tasks for the store.
- Participate in all customer care functions.
- Participate in weekly meetings with sales staff to keep team updated and maintain sales team enthusiasm, ensure a positive attitude, and review key performance indicators.
- Train sales staff to continually improve effectiveness of the selling model.
- Ensure all company policies, sales and marketing programs and merchandizing initiatives are current, communicated and implemented.
- Ensure all sales transactions and cash management procedures are in compliance with company policy.
- Responsible for safeguarding company assets.
- Promote a positive and fulfilling work environment.
- Be a point of support for the Sales Team, assisting team members with understanding policies, diffusing customer confrontation, defining Pick-N-Pull standards, and assisting with any questions.
- Identify when customer interaction requires assistance from management.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan

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