Inside Sales Representative

Role Overview

The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. The incumbent ensures quality solutions and service, acting as a virtual link between customers, sales, dispatch, and management.

What You Will Do

Responsibilities include answering and documenting incoming telephone calls, performing routine rental transactions, assisting customers with selecting equipment, and communicating with the yard and shop.

Why It Might Be a Fit

The ideal candidate is a top-notch communicator with an infectious personality, comfortable working with a team and independently, and possessing sales ability identifying customer needs through suggestive selling or upselling.

Requirements

• A minimum of 2 years Customer Service experience
• A minimum of 2 years Inside sales (direct customer contact) experience
• Must possess sales ability identifying customer needs through suggestive selling or upselling, and strong relationship-building skills
• Be comfortable working with a team and independently
• Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred
• Obtain and maintain valid unrestricted Driver’s License, meet minimum age requirement of 21, to drive company vehicle
• Have excellent customer service skills
• Be capable of collaborating with other team members
• High attention to detail, with ability to switch task with ease
• Bilingual – Spanish preferred, not required

Benefits

• Pay starting at $23.15 to $33 per hour, dependent on experience, with quarterly performance bonus
• PAID WEEKLY!
• $200, annual work boot allowance
• Rent ANY of our equipment for FREE
• FREE Prescription Safety Glasses
• ‘My Holiday’ Benefit lets you celebrate a holiday that’s special to you without using PTO!
• Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation!
• Robust overall Benefits available