Inside Sales Representative

Role Overview

The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. Responsibilities with a focus on coordinating and delivering services to our customers, such as processing orders for deliveries and pick-ups, as well as handling telephone inquiries that may involve some mechanical or operational troubleshooting with equipment.

What You Will Do

Answer and document all incoming telephone calls to assist customers with rental needs, perform all routine rental transactions, assist walk-in customers, vendors, potential job applicants, or any other person that walks in the door, and communicate via two-way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders.

Why It Might Be a Fit

Must possess sales ability identifying customer needs through suggestive selling or upselling, and strong relationship-building skills. Be comfortable working with a team and independently, any task could go either way. Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred!

Requirements

• A minimum of 2 years Customer Service experience required
• A minimum of 2 years Inside sales (direct customer contact) experience preferred
• Must possess sales ability identifying customer needs through suggestive selling or upselling, and strong relationship-building skills.
• Be comfortable working with a team and independently, any task could go either way.
• Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred!
• Obtain and maintain valid unrestricted Driver’s License, meet minimum age requirement of 21, to drive company vehicle
• Have excellent customer service skills.
• Be capable of collaborating with other team members: You’ve got sales goals, and you can’t meet all of them alone.
• High attention to detail, with ability to switch task with ease
• Bilingual – Spanish preferred, not required.

Benefits

• $200, annual work boot allowance!
• Rent ANY of our equipment for FREE
• FREE Prescription Safety Glasses
• ‘My Holiday’ Benefit lets you celebrate a holiday that’s special to you without using PTO!
• Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation!
• Robust overall Benefits available