Customer Success Manager | Bankrate

We’re looking for a Customer Success Manager who’s part strategist, part operator, and fully invested in helping partners grow.

Requirements

• Manage a portfolio of relationships across financial institutions and digital banks
• Shaping strategies, analyzing performance, and driving initiatives
• Ability to work Eastern Standard Time hours
• Strong analytical skills, experience using Excel and data visualization tools (Looker/Tableau)
• Experience using CRM tools to automate workflows and scale operations
• Demonstrated ability to manage customer relationships through performance analysis and outcome-based decision-making

Benefits

• Health Insurance Coverage
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO)