Director, Utility Account Management | Allconnect

The Director of Account Management is a strategic and emerging senior leader responsible for advancing key utility accounts while supporting and elevating the broader account management function. This role blends visionary leadership with hands-on execution, driving account growth, retention, and innovation across a portfolio of utility clients.

Requirements

• 8+ years of experience in account management, client services, or related roles, with utility sector exposure preferred
• Proven experience managing strategic accounts and leading high-performing teams
• Strong commercial acumen, including contract negotiation and revenue growth strategies
• Demonstrated success influencing senior stakeholders and driving cross-functional alignment
• Experience developing account strategies and scaling client solutions
• Ability to define direction and translate strategy into execution
• Strong understanding of utility operations, regulations, and market dynamics to guide strategic decisions
• Ability to gain buy-in and communicate effectively with internal and external stakeholders
• Ability to spot patterns across accounts to inform growth strategies
• Experience connecting ideas and initiatives across teams to create client value
• Confident communicator who effectively engages and influences senior leadership

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO)