Head of Revenue Operations

About the Company

The Redcat Hospitality IT Platform offers business-management software and hardware solutions that cover web and mobile applications including online ordering and loyalty systems, tightly integrated with the point of sale (POS) and back of house applications. Redcat also supports multiple integrations to enhance the offerings suite for our clients.

We work with amazing hospitality brands like Boost Juice, Nando’s, Chatime, Grill’d, Schnitz just to name a few, to provide them with a hospitality IT platform that provides a seamless customer experience.

We’re a company that puts culture first and are looking for someone to help us continue our growth!

About the Role

As Head of Revenue Operations, you will lead the end-to-end revenue operations strategy, aligning sales, pricing, forecasting, analytics, and process optimisation to maximise revenue performance and operational efficiency. You’ll work cross-functionally with Sales, Finance, Marketing, Product, and Customer Success to build scalable processes, strengthen revenue integrity, and drive data-informed decision making.

Key Responsibilities

• Lead revenue operations strategy and execution to optimise revenue streams, forecasting and reporting.
• Partner with Sales and GTM leaders to improve pipeline visibility, CRM adoption, and performance metrics.
• Drive process improvements across quoting, pricing, billing, renewals and forecasting workflows.
• Build and maintain scalable operational systems, dashboards and KPIs that provide real-time insight.
• Ensure data integrity, alignment with financial planning and operational excellence across revenue-generating functions.

About You

• Proven experience (typically 8+ years) in revenue operations, sales operations, commercial operations, or similar roles.
• Strong business acumen with experience translating operational data into strategic insights.
• Excellent leadership skills with a track record of building and scaling teams.
• High proficiency with CRM and revenue reporting platforms (Salesforce, Hubspot, Tableau, Power BI, or similar).
• Exceptional communication skills, able to influence at all levels of an organisation.
• Ability to think strategically while maintaining a strong operational focus.

Why Join Us?

• Flexible working arrangements and supportive culture.
• Opportunity to shape operational strategy at a high-growth organisation.
• Professional development opportunities and internal career pathways.