Sales Operations Supervisor – Call Center

Role Overview

The Supervisor oversees day-to-day management of a group of sales/appointment setters, ensuring overall campaign performance, client expectations, and operational excellence are achieved.

What You Will Do

Event & Group Sales: Selling party and corporate events, and group outings. Membership Sales: Promotion and closing of recurring membership packages. Drive overall campaign performance and delivery.

Why It Might Be a Fit

Strong leadership and organizational skills. Proven people management and communication skills.

Requirements

• 2+ years in call center operations (sales or appointment setting required)
• 1-2+ years of experience in leadership
• Strong leadership and organizational skills
• Proven people management and communication skills

Benefits

• Growth: A great work environment that fosters professional development.
• Wellness: On-site clinic access.
• Security: Law benefits from day one (IMSS, Infonavit, Fonacot, Caja de Ahorro)