Customer Success Manager – Supply Chain SaaS – Nashville, TN

Excellent opportunity for a committed Customer Success Manager to join our RELEX family and help customers get the most value from our solution, while maintaining healthy margins and SaaS revenue to support accelerated expansion into North America.

Requirements

• Minimum 2+ years of relevant work experience in SaaS Customer Success Management, IT Service Management, Management Consultancy, Supply Chain Management, or Account Management role operating or supporting one of the key areas above
• 2+ years of commercial experience in SaaS, either as a provider or as a customer
• 4+ years of leadership experience in supply chain, pricing, and/or merchandising
• Experience in having full customer responsibility, developing customer accounts, managing development roadmaps, and actively pursuing cross sell and upsell opportunities
• Process and software solution experience in any of the following areas: Demand planning, forecasting and replenishment, Space planning & Assortment, Merchandising, Retail or CPG

Benefits

• Opportunity to work with a diverse team
• Competitive salary and benefits
• Professional development and growth opportunities