Bilingual Customer Experience Representative

Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies.

Requirements

• Bilingual skills in both English and Spanish
• Outgoing and engaging attitude to build relationship and trust with existing customers
• Experience in a high-volume call center environment placing outbound calls
• Exposure to home improvement, collections, health, insurance, banking and finance, or sales industry- a plus
• Must be able to efficiently multi-task and work independently with minimal supervision
• Proficiency in MS Office 365, running reports, using shortcuts
• Flexible, positive attitude and willingness to learn
• Professional and approachable demeanor over the phone

Benefits

• Medical, dental, life and disability insurance plans
• Paid Holidays and Paid Time-Off
• Competitive 401(k) retirement savings plan, matched by Renuity
• Growing social program with team building and rewards
• Company wellness incentives