Customer Experience Associate

We’re looking for a Customer Experience Associate to join our team. As a Customer Experience Associate, you will provide front-line customer service support to ReSource Pro Compliance customers. You will receive and handle customer inquiries via phone, email, and/or chat, and provide exceptional customer service to customers.

Requirements

• High School diploma or equivalent
• 1-2 years of customer service experience
• Previous insurance experience or basic insurance knowledge preferred
• Tax filing experience preferred but not required

Benefits

• 100% paid employee health insurance
• Eligible for all medical, dental, and vision benefits
• 401k with employer match
• HSA/FSA available
• Long Term and short-term disability employer-provided
• Generous PTO plan with paid holidays + floating holidays
• Development and growth opportunities
• Comprehensive wellness program and prioritization of employee health