Revenue Operations Associate

What you’ll do:

• Own and improve our go-to-market (GTM) systems and data to optimize performance and efficiency across the growth org
• Partner with leaders in marketing, sales, support and success, sales engineering and finance to solve their most pressing operational challenges
• Execute on high-impact projects, including designing and implementing new processes and tooling, managing project timelines with stakeholders, and defining and measuring success
• Bring order to complex GTM systems and data through auditing, documentation, integration, and clean up
• Monitor data quality, diagnose issues, and proactively update and maintain data integrity across our systems
• Use low/no-code tools like Zapier, Workato, Tray.io (or other automation platforms) to streamline manual workflows

About you:

• You have at least 3 years of experience in a Sales or Revenue Operations role working on GTM systems, processes and/or data
• You have managed a commercial tech stack including CRMs, marketing automation platforms and data enrichment tools
• You have experience building automated workflows using low/no-code automation platforms (e.g. Zapier, Workato, Tray.io)
• You have experience with reporting and analytics and understanding sales and revenue KPIs
• You thrive in bringing clarity to ambiguity and defining the path forward for complex projects
• You are flexible, collaborative, and able to influence others
• You deeply understand the systems and data you work with

What we use today:

• CRM: Hubspot
• Marketing Automation: Hubspot, Mutiny
• Data: Metabase, Hex, Census
• Chat: Intercom
• Enrichment: Clearbit, Apollo
• Automation: Zapier (evaluating Workato)