Revenue Operations Director, Client Success

Innovid is seeking a Revenue Operations Director, Client Success to lead the operational agenda for the post-sale commercial function, improve end-to-end post-sale processes, and develop a CS operating cadence.

Requirements

• 7+ years of progressive experience in Revenue Operations, Customer Success Operations, or a closely related operational role
• Deep fluency in the post-sale commercial motion
• Strong command of Salesforce (SFDC)
• Proven track record of defining and leading reporting and analytics initiatives for a CS or commercial team
• Experience with customer success platforms such as Gainsight, ChurnZero, or Totango
• Familiarity with incentive compensation plan design and administration for post-sale teams

Benefits

• Health, dental, and vision insurance
• Life insurance
• Open PTO Days
• 401K + match
• A volunteer program
• Paid parental leave
• Stock options
• Personal & Professional Developmental Resources