Product Operations Program Manager

We are seeking a strategic and results-oriented Program Manager to lead complex, cross-functional initiatives for RingCentral’s proprietary AI solution, RingSense AI. The ideal candidate will blend traditional program management discipline with a modern, technology-driven mindset to own the identification, prioritization, and scaling of AI-enabled use cases across programs, in partnership with IT/Data.

Requirements

• 8+ years of experience in program management
• Bachelor’s degree in Business Administration, Computer Science, or a related field
• Expertise in stakeholder management, risk management, and change management
• Proven track record of managing complex, cross-functional programs from initiation to completion
• Strong financial acumen with demonstrated experience in ROI analysis and budget management
• Direct experience working within or closely supporting a Sales organization
• Proficiency with project and program management software, including configuration and administration
• Demonstrable experience or strong interest in applying AI and automation technologies to business problems

Benefits

• Comprehensive HMO package (medical and dental)
• Paid time off and paid sick leave
• Quarterly Performance Bonus
• Employee Assistance and Wellness Programs

Tagged as: Change Management