Inside Sales

We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

Requirements

• Communicate with customers primarily by phone and email
• Provide timely quotations and accurate order processing and delivery
• Recommend alternate products based on cost, availability or specifications
• Process customer transactions such as orders and returns
• Educate customers about features and benefits of products to improve product related sales and customer satisfaction
• Communicating with Outside Sales people to update customer contracts and coordinate deliveries
• Assisting with select returns and warranties
• Prepare small to medium size job quotations
• Provide phone and email quotes to customers.
• Source and price product as per quote request.
• Maintain records of job quotes.