Sales Operations Manager

Responsibilities

• Responsibility for measures and projects for continuous improvement of Lead-to-Quote processes and Digital Sales Customer Journey
• Project support and management in the Lead-to-Cash, Service and AI environment (CRM and ERP projects on business side)
• Collaboration with IT Demand Management and process owners to ensure implementation of business requirements regarding scope, quality, time and budget
• Process definition and analysis within the scope of SAP ERP transformation
• Preparation and execution of workshops and training with CRM experts worldwide

Qualifications

• Completed university degree
• Excellent communication and presentation skills in German and English
• Strong customer orientation (internal and external)
• Experience in marketing, sales or service processes
• Strong teamwork and collaboration skills with the ability to quickly exchange ideas with others at eye level
• Willingness to travel occasionally

Benefits

• Home office opportunities
• Flexible working time models
• 13th month salary
• Training & further education
• Parking spaces
• Company pension scheme
• Family business
• Canteen/cafeteria
• Daycare
• Fitness studio
• Health prevention
• Company doctor
• Innovation promotion
• Anniversary gifts