Senior Data Operations Specialist

Senior Data Operations Specialist role at Royal London to deliver marketing capabilities and own and manage the marketing data strategy. The role requires experience in customer segmentation, digital marketing, CRM platforms, and working with Microsoft D365, SQL, and ETL processes.

Requirements

• Skilled in customer segmentation, digital marketing and CRM platforms.
• Experience of working within Microsoft D365, Customer Insights-Data, Customer Insights-Journeys.
• Skilled in SQL, ETL processes and the data journey across multiple platforms.
• Experience of dealing with and transforming large sets of customer and prospect data and policy data.
• Experience in leveraging data and insight to drive customer engagement.
• Experience of working in an Agile environment.
• Experience in analysing and interpreting data.
• Knowledge of propensity models and how this work and can be utilised in marketing and communications is desirable.
• Knowledge of code version control protocols such as Git.
• Knowledge of Alteryx or similar data manipulation tools.

Benefits

• 28 days annual leave in addition to bank holidays
• up to 14% employer matching pension scheme
• private medical insurance