Customer Account Manager

On Site Full TimeSingapore, SingaporeRTX

At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

Requirements

  • Act as the primary focal point for customers, serving as the Voice of Customer and managing all customer-related issues
  • Lead and manage engine shop visits, including project planning, scope, schedule, logistics, invoicing, contract and account-related matters
  • Develop and execute detailed project plans, managing changes in scope, schedule and deliverables
  • Drive customer satisfaction through timely issue resolution, clear communication, and strong Market Feedback Analysis (MFA) outcomes
  • Support financial, materials and operational performance metrics
  • Identify and support new business opportunities and provide guidance on contract management
  • Ensure compliance with EH&S initiatives and company C.O.R.E standards
  • Provide accurate and timely reporting to internal and external stakeholders

Benefits

  • Career and skills development opportunities
  • Employee scholarship program for further education
  • Comprehensive health, medical and dental benefits
  • On-the-job training and in-house/external certifications
  • Competitive renumeration package
  • Allowance and overtime benefits where appliable
  • Company transport provided

To apply for this job please visit globalhr.wd5.myworkdayjobs.com.


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