We’re looking for an experienced client-facing Senior Enterprise Manager to lead our relationships with some of the largest names in life sciences; pharma, biotech, and medical devices. The ideal candidate is a natural at building strong partnerships and has demonstrated success growing client relationships (cross-selling/up-selling).

Requirements

5+ years of experience in client services, consulting, or customer success in life sciences, healthcare, and/or technology/SaaS
Experience with Salesforce or other lead generation tool is a HUGE plus!

BS or BA or experience equivalent
Intellectual curiosity and proactiveness to learn and educate colleagues about client business and issues
Highly collaborative and able to influence others to act, even if they do not report directly to you
Strong organizational skills, judgment and decision-making skills, and the ability to set and work towards deadlines

Exceptional communication skills (both written and verbal), creating presentations with a cohesive and engaging storyline
Analytical with excellent problem-solving skills, identifying problems and suggesting ideas to meet clients’ needs
Comfortable understanding and reporting data and performance metrics

Benefits

Competitive Salary
100% Company-Paid Premium Option for Employee’s Medical, Vision, and Dental Plans

Short-term and Long-term Disability
Life Insurance
401k Matching
Work from Anywhere within the US
Flexible PTO
100% Paid Parental Leave
Post-Parental Leave Program – $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period
Charitable donation matching