Sales Engineer at Sendbird/Delight.ai, responsible for owning the technical sales cycle, designing solution architectures, and building demos that showcase the company’s AI-powered customer experience platform.

Requirements

3+ years in Sales Engineering (pre-sales) at a developer-focused platform SaaS and/or CPaaS company
Bachelor’s degree (CS, EE) or equivalent combination of education and experience

Hands-on fluency with RESTful APIs, mobile SDKs, and integration workflows
Working knowledge of at least one development environment (JavaScript/React, iOS/Swift, Android/Kotlin, Unity, React Native, or Flutter)
Practical experience with generative AI concepts including LLMs, AI agents, and agentic workflows

Familiarity with AI tooling such as Claude or ChatGPT, and automation platforms such as Make, Zapier, or n8n
Confidence navigating security and compliance conversations (SOC 2, ISO-27001/42001, HIPAA, GDPR) with technical and non-technical stakeholders
Strong written and verbal communication in English
Ability to travel for customer onsite visits

Benefits

20 days PTO
13 paid US company holidays
7 sick days
1 volunteer day
2 rest/rejuvenation and birthday days off
Company subsidized medical, dental, and vision insurance
Flexible spending accounts
Parental leave
Life and disability insurance
Annual stipend of $3,500 for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services, and massages