Sales Engineer at Sendbird/Delight.ai, responsible for owning the technical sales cycle, designing solution architectures, and building demos that showcase the company’s AI-powered customer experience platform.
Requirements
- 3+ years in Sales Engineering (pre-sales) at a developer-focused platform SaaS and/or CPaaS company
- Bachelor’s degree (CS, EE) or equivalent combination of education and experience
- Hands-on fluency with RESTful APIs, mobile SDKs, and integration workflows
- Working knowledge of at least one development environment (JavaScript/React, iOS/Swift, Android/Kotlin, Unity, React Native, or Flutter)
- Practical experience with generative AI concepts including LLMs, AI agents, and agentic workflows
- Familiarity with AI tooling such as Claude or ChatGPT, and automation platforms such as Make, Zapier, or n8n
- Confidence navigating security and compliance conversations (SOC 2, ISO-27001/42001, HIPAA, GDPR) with technical and non-technical stakeholders
- Strong written and verbal communication in English
- Ability to travel for customer onsite visits
Benefits
- 20 days PTO
- 13 paid US company holidays
- 7 sick days
- 1 volunteer day
- 2 rest/rejuvenation and birthday days off
- Company subsidized medical, dental, and vision insurance
- Flexible spending accounts
- Parental leave
- Life and disability insurance
- Annual stipend of $3,500 for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services, and massages
To apply for this job please visit sendbird.com.
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