Sales Operations Analyst

As a Sales Operations Analyst, you’ll support the GTM teams with data analysis, insights and operational processes to empower better strategy and execution. Your contributions will directly impact both top-line revenue and go-to-market efficiency as you help our team scale sustainably.

Responsibilities:

• Design KPIs and data structures for different teams (Sales, Partnerships, Marketing, etc.)
• Define and implement reports and dashboards that monitor data and help optimize execution
• Drive initiatives for process improvements across Sales & Marketing efforts
• Model and analyze data from our CRM and GTM systems to surface key trends in pipeline, forecasting, conversion rates, team performance, etc.
• Act as business partner to GTM teams to help coach on scalable processes, systems and metrics
• Partner cross-functionally with Product, Engineering, and Ops to instrument and validate data (GTM techstack includes Salesforce, Marketo, Outreach, Segment, Fivetran, Census and more)
• Coordinate with our Data & Analytics team on key projects
• Support quarterly/annual planning and reviews with data-driven analyses and modeling

Requirements:

• 4+ years of relevant work experience in Sales / RevOps, Strategy & Ops, BizOps or similar
• Fluent in SQL & Excel
• Excellent executive communication skills, including in remote/async environments
• Detail-oriented and organized
• Familiar with key Sales & Marketing metrics, processes and tooling
• Experience with data visualization/business intelligence tools (eg. Looker, Tableau)
• Bonus: familiarity with SaaS B2B customer journey stages and revenue funnel