Sales Operations Manager

On Site Full TimeMiami-Fort Lauderdale AreaSymplast

We are looking for a Sales Operations Manager to join our growing team. This person will collaborate with Sales, Marketing, Customer Experience and Product to drive operational efficiency, own forecasting and reporting and improve go-to-market alignment and performance.

What You’ll Do

  • Partner with Revenue leadership to provide better leverage for generating revenue, including developing forecasts and leading planning processes
  • Lead optimization of our CRM (HubSpot) through improved processes, dashboards, workflows and data cleanliness
  • Partner cross-functionally with other departments to improve the customer experience, drive business processes and meet company goals
  • Report on KPIs across Customer-Facing teams (Sales, Customer Experience, Marketing, and Support), surfacing insights and opportunities
  • Enable Sales team by improving GTM technology, providing reliable data, and documenting processes
  • Understand and document the end-to-end lead-to-customer journey
  • Own new user onboarding + ongoing process documentation for our Sales tech stack
  • Be a trusted partner to Sales, Marketing, Customer Experience and Product

This Role Is For You If

  • 4+ years of hands-on experience in Sales/Revenue Operations
  • Expert in CRM operations (we use HubSpot)
  • Experience supporting GTM teams and understanding a lead-to-revenue process
  • You love a well-defined process and are willing to build them when they don’t exist
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across teams
  • Ability to prioritize and manage multiple tasks in a fast-paced environment

Our Benefits

  • Competitive compensation
  • Equity in the company
  • Medical, dental and vision coverage (CA only at the moment)
  • Flexible work schedule and paid time off
  • Opportunities for career growth and development
  • A supportive and collaborative work environment

To apply for this job please visit www.linkedin.com.

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