Sales Operations Manager

About Us

At Saltz, we believe the finest ingredients should be available in one marketplace. For too long, the culinary world has been tangled in a web of distributors and hidden costs, separating passionate chefs from incredible producers. We’re changing that.

Saltz is the digital marketplace where quality and creativity connect directly. We empower chefs to discover and source an incredible variety of fresh ingredients, from local farms to international craftsmen, with complete transparency. For producers, we unlock a global market overnight. An oyster farm can join Saltz today and be selling to hundreds of restaurants across six countries by tomorrow. That’s the power of our platform.

We are a VC-backed, fast-growing startup, and we’re unapologetically ambitious. Our vision is to connect thousands of suppliers with thousands of chefs across hundreds of cities, creating a new, efficient, and transparent ecosystem for fresh food.

About The Role

As Sales Operations Manager, you will be the systems and process backbone of Saltz’s commercial engine. You will design, optimise, and scale the structures that power our Field Sales, Account Management, and Lifecycle Growth teams – ensuring clean data, clear processes, and total visibility across the revenue funnel. This role is for a highly structured, analytical operator who enjoys building order out of complexity.

What you will do

• Ensure data integrity, tracking discipline, and reporting accuracy across CRM and sales systems
• Maintain and improve HubSpot CRM setup, automation, and tooling
• Build and optimise CRM pipelines for leads, active accounts, and expansion opportunities
• Maintain clear handover logic between Sales, Account Management, and Lifecycle teams
• Set up and manage lead routing, account ownership, and territory rules
• Create and maintain dashboards for GMV, conversion rates, pipeline health, and team performance
• Standardise workflows and operational processes across commercial teams
• Support forecasting processes and sales performance tracking
• Identify operational bottlenecks and propose process improvements
• Work closely with Sales, Account Management, Lifecycle, and Product teams to support execution

What you need

• Experience in Sales Operations, Revenue Operations, or Commercial Operations roles
• Hands-on experience with HubSpot CRM
• Strong analytical and systems-thinking mindset
• Experience working with funnels, pipelines, and performance reporting
• Good stakeholder management and communication skills
• Ability to work independently and take ownership of operational tasks
• Comfort working with data, metrics, and process optimisation
• SQL or strong data querying skills are a strong advantage
• Experience in marketplace, SaaS, or platform businesses is a plus
• Detail-oriented, reliable, and process-driven working style

What You Get

• Flexible working hours and workflow, so you can structure your day in a way that works best for you.
• The hardware you need to get started
• Autonomy and trust to manage your own workflow
• Direct mentorship and access to founders and investors

Saltz Marketplace, UAB is an equal opportunity employer. We respect and empower each individual who joins us. Saltz Marketplace, UAB commits to a transparent, inclusive, non-discriminatory recruitment process and employment.