Santander is looking for a Customer Experience Advisor to work at the Ayr Branch. The role involves delivering outstanding customer service, communicating effectively with customers, and growing and adapting to accommodate business needs. The successful candidate will be a listener and problem solver, able to work in a fast-paced environment and provide a high level of customer satisfaction.
Requirements
- Proven ability to deliver outstanding customer service either from a face to face or a telephony background
- Ability to communicate effectively with customers to truly understand their needs
- Real desire to go above-and-beyond for customers
- Effective team working skills with a flexible, can-do approach to work
- Openness to a broad range of activities even if outside of standard expectations
- Ability to grow, adapt and change accommodating business needs and priorities
Benefits
- Starting salary of £25,000
- 25 days’ holiday plus bank holidays
- Voluntary healthcare benefits at discounted rates
- 8% of salary into your pension
- Protection for you and your family
- Share in Santander’s success
- Competitive rewards
- Wellbeing that goes beyond work
- Support for every life stage
- Time to give back through volunteering opportunities
- Global growth opportunities
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