Cloud ERP Customer Success Manager

On Site Full TimeMexico City, Mexico City, MexicoSAP

SAP is looking for a Cloud ERP Customer Success Manager to act as a trusted advisor to IT and Finance executives, ensuring customers realize measurable business value from SAP ERP solutions. The role will drive adoption, value realization, retention, and expansion across ERP-related use cases while aligning outcomes with customer strategic priorities.

Requirements

  • Strong understanding of ERP and Finance business processes
  • 10+ years of ERP implementation experience in SAP ECC, S/4HANA OnPremise, S/4HANA Private Cloud, and/or S/4HANA Public Cloud
  • 3+ years IT integration experience
  • 5+ years Program management experience
  • Experience working with enterprise stakeholders (CIO, CFO, Finance VP, VP IT)
  • Proven ability to translate complex ERP, Finance and Technology topics into executive-level value discussions

Benefits

  • Constant learning
  • skill growth
  • great benefits

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