Customer Success Manager – Spend Management (Procurement)

At SAP, we are seeking a Customer Success Manager for Spend Management to drive customer adoption, value realization, and expansion across the SAP Spend Management portfolio. The role focuses on ensuring customers achieve their desired business outcomes across procurement and external workforce processes, while maximizing long-term value and retention.

Requirements

• Experience in Customer Success, Account Management, or Consulting for enterprise SaaS solutions
• Strong knowledge of Procurement processes and solutions
• Experience with SAP Spend Management solutions (Ariba, Fieldglass) is a strong plus
• Proven ability to drive adoption and customer value realization in complex enterprise environments
• Strong stakeholder management skills
• Analytical mindset with ability to translate data into actionable insights
• Experience managing multiple accounts and priorities in a fast-paced environment

Benefits

• Constant learning and skill growth
• Great benefits
• Team that wants you to grow and succeed